Refund Policy
Last Updated: November 16, 2024
At AI Automation Setup, we are committed to your satisfaction. This
Refund Policy outlines our money-back guarantee and the conditions under
which refunds are issued.
1. 30-Day Money-Back Guarantee
We stand behind the quality of our AI automation setup services. If you
are not completely satisfied with your purchase for any reason, you may
request a full refund within 30 days of system delivery.
100% Satisfaction Guaranteed
If your AI automation system doesn't meet your expectations within
the first 30 days, we will refund your entire $497 setup fee. No
questions asked.
Our refund rate is less than 2% because our clients consistently
see real value and results.
2. Eligibility for Refunds
2.1 What's Covered
You are eligible for a full refund if:
-
You request a refund within 30 days of receiving your completed AI
automation system
-
You are dissatisfied with the service quality or system performance
-
The system does not meet the specifications outlined during the
onboarding process
-
We fail to deliver your system within the agreed-upon timeline (unless
delays are caused by client-side issues)
2.2 What's Not Covered
Refunds are not available for:
-
Third-Party Service Costs: Fees associated with phone
services, payment processing (Stripe), calendar platforms, or other
third-party tools are not refundable
-
After 30 Days: Refund requests made more than 30 days
after system delivery will not be honored
-
Partial Refunds: We do not offer partial refunds. The
refund is either the full $497 setup fee or nothing
-
Optional Add-On Services: Monthly management plans or
lead generation campaigns purchased separately are subject to their
own refund terms
-
Client-Caused Delays: If you fail to provide required
information or access within a reasonable timeframe, causing project
delays
3. How to Request a Refund
To request a refund, follow these simple steps:
Refund Request Process:
-
1
-
2
Include Details: Provide your name, business
name, purchase date, and a brief reason for the refund request
(optional)
-
3
Confirmation: We will confirm receipt of your
refund request within 24 hours
-
4
Processing: Your refund will be processed within
5-7 business days
-
5
Payment Return: Funds will be returned to your
original payment method via Stripe
Note: While we don't require detailed explanations for
refund requests, we appreciate any feedback you're willing to share. It
helps us improve our services for future clients.
4. Refund Processing Timeline
Once your refund request is approved:
-
Processing Time: 5-7 business days from approval
-
Payment Method: Refunded to your original payment
method (credit card, debit card, etc.)
-
Bank Processing: Depending on your bank, it may take
an additional 3-5 business days for the funds to appear in your
account
-
Confirmation: You will receive an email confirmation
once the refund has been processed
5. What Happens After a Refund
If you receive a refund:
- Your license to use the AI automation system will be revoked
-
We will deactivate your system and remove access to all associated
tools
- Any ongoing support will be discontinued
-
You are responsible for canceling any third-party services (phone
service, payment processors, etc.)
-
We will delete your business data from our systems in accordance with
our Privacy Policy
6. Chargebacks and Disputes
We encourage you to contact us directly before initiating a chargeback
with your bank or credit card company. We are committed to resolving any
issues amicably. Chargebacks may result in additional fees and potential
legal action to recover costs.
Important Notice About Chargebacks
If you initiate a chargeback without first contacting us for a
refund, we reserve the right to dispute the chargeback and provide
evidence of service delivery to your bank. This may result in your
chargeback being denied. Please reach out to us first—we're happy
to help resolve any concerns.
7. Exceptions and Special Circumstances
In rare cases, we may make exceptions to this refund policy:
-
Technical Failures: If we are unable to deliver a
functional system due to technical limitations beyond our control
-
Service Discontinuation: If we discontinue our
services before completing your setup
-
Force Majeure: In cases of natural disasters,
pandemics, or other unforeseen events that prevent service delivery
These situations will be evaluated on a case-by-case basis, and we will
work with you to find a fair resolution.
8. Changes to This Refund Policy
We reserve the right to update this Refund Policy at any time. Changes
will be posted on our website with an updated "Last Updated" date. Your
purchase is subject to the refund policy in effect at the time of your
purchase.
9. Contact Us
If you have questions about our refund policy or need to request a
refund, please contact us:
AI Automation Setup
Email:
[email protected]
Phone:
(228) 271-2992
Location: Biloxi, Mississippi, United States
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM CST
Our Commitment to You
We are dedicated to providing high-quality AI automation services that
help small businesses grow and succeed. Our low refund rate speaks to
our commitment to client satisfaction.
If you're not satisfied, we want to make it right. Whether that means
adjusting your system, providing additional support, or issuing a
refund—we're here to help.